Dear customers thank you for every placed order in our shop. It helps our team of plush makers and their families to earn money during the war in our country when there is almost no work in Ukraine. You can be sure that you get the toy that you can see on our website because we make them by ourselves using our own patterns.

Shipping policy

We ship internationaly using different kind of shipping: economy, standart and fast shipping with UPS express.

When we ship with economy or standart shipping it can be delivered in your country with your state post.

Estimated shipping times:

USA and Canada : 2-4 weeks

Europe: 2-4 weeks

Australia (only UPS express), New Zealand and Oceania: 2-4 weeks

Asia Pacific: 3-6 weeks

North Africa and the Middle East: 4-8 weeks

Rest of the world 4-8 weeks

We'll do our best to meet these shipping estimates, but cannot guarantee them. Actual delivery time will depend on the shipping method you choose.

Customs and import taxes when you get international parcels

Buyers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs sorry.

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Shipping policy

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